Privacy Policy — ngd77
Your privacy matters to us. This Privacy Policy explains exactly what personal data ngd77 collects, why we collect it, how we use and protect it, and what rights you hold over your own information as a player on our platform.
How ngd77 Protects Your Data
Six core commitments that underpin our approach to data privacy and player security.
End-to-End Encryption
Every connection to ngd77 is protected by 256-bit SSL/TLS encryption. Your personal details, payment credentials, and betting history are never transmitted in plain text.
Secure Identity Verification
ngd77 collects identity documents solely for KYC compliance and age verification. These documents are stored in an encrypted vault with strict access controls and are never shared with third-party marketers.
We Never Sell Your Data
ngd77 does not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes. Your data is used only to operate and improve the ngd77 platform.
Payment Data Security
Transaction records for bKash, Nagad, Rocket, Upay, and bank transfers are retained in compliance with anti-money laundering (AML) obligations and are accessible only to authorised ngd77 compliance personnel.
Your Data Rights
You have the right to access, correct, and request deletion of your personal data. Submit a verified data request to support@ng d77.io and our team will respond within 7 business days.
Transparent Cookie Use
ngd77 uses strictly necessary and analytics cookies only. We do not deploy third-party advertising trackers or cross-site tracking pixels. Full details are provided in our Cookie Policy section below.
Contents
- 1. Introduction
- 2. Data Controller
- 3. Data We Collect
- 4. How We Collect Data
- 5. How We Use Your Data
- 6. Legal Basis for Processing
- 7. Sharing Your Data
- 8. Payment Data
- 9. Cookies & Tracking
- 10. Data Retention
- 11. Your Rights
- 12. Data Security
- 13. Children & Minors
- 14. Policy Updates
- 15. Contact Us
1Introduction
ngd77 ("we", "us", "our", "the Platform") is committed to safeguarding the privacy of every individual who interacts with our website at https://ngd77.io and the associated gaming and betting services we provide (collectively, "the Services"). This Privacy Policy has been drafted to give you a clear, honest, and complete account of how we handle your personal data.
Privacy is not an afterthought at ngd77 — it is built into the core of how we operate. We collect only the data that is necessary to provide and improve our Services, to comply with applicable anti-money laundering and responsible gaming obligations, and to keep your account safe. We do not collect data for its own sake, and we do not monetise your personal information by selling it to advertisers or data brokers.
This Privacy Policy applies to all players who register or use the ngd77 platform, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar, as well as any other location from which the Services are accessed. It applies to data collected through our website, our mobile-optimised web interface, and any communication channel operated by ngd77, including email and live chat.
This Privacy Policy should be read alongside the ngd77 Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated herein by reference. Capitalised terms used in this Privacy Policy that are not defined herein carry the meanings assigned to them in the Terms & Conditions.
2Data Controller
For the purposes of applicable data protection law, ngd77 is the data controller in respect of the personal data it processes about you. As data controller, ngd77 determines the purposes for which and the means by which your personal data is processed.
If you have any questions, concerns, or requests regarding how ngd77 processes your personal data, you may contact our Data Protection team at any time using the contact details provided in Section 15 of this Privacy Policy. We aim to respond to all data-related enquiries within 7 business days.
3Data We Collect
ngd77 collects the following categories of personal data about you, depending on how you interact with our platform:
3.1 Identity & Registration Data
- Full legal name (as it appears on your official identity document)
- Date of birth (collected to verify that you are 21 years of age or older)
- Gender (optional, collected for personalisation purposes)
- Residential address, including city, district, and postal code
- Nationality and country of residence
- Username chosen at registration
3.2 Contact Data
- Email address (primary communication channel for account notifications, promotional offers you have opted into, and transactional communications)
- Mobile phone number (used for account security, two-factor authentication, and withdrawal verification)
3.3 Identity Verification (KYC) Data
- National Identity Card (NID) number and a copy of the NID document
- Passport number and copy (where NID is unavailable)
- Driving licence details (where provided as an alternative identity document)
- Proof of address documents (utility bills, bank statements, issued within the last 3 months)
- Selfie or facial image submitted for identity verification (stored securely and not used for any other purpose)
3.4 Financial & Transaction Data
- bKash, Nagad, Rocket, or Upay mobile wallet numbers associated with your account
- Bank account details where bank transfer is used (account number, bank name, branch)
- Visa or Mastercard partial card details (last four digits and expiry date only — full card numbers are never stored by ngd77)
- Transaction history including deposit amounts, withdrawal amounts, dates, and payment method references
- Wallet balance and gaming account balance at any given time
3.5 Gaming & Betting Activity Data
- Bet history, stake amounts, odds accepted, game selections, and settlement outcomes
- Casino game sessions including game title, provider (e.g., Pragmatic Play, Evolution Gaming, Spribe), session duration, and wagering amounts
- Bonus usage history and wagering progress toward bonus release conditions
- Responsible gaming tool usage, including deposit limit changes, session timer activations, and self-exclusion history
3.6 Technical & Device Data
- IP address at the time of registration and each subsequent login
- Device type, operating system, browser type and version
- Geolocation data (country and city level only, derived from IP address)
- Session timestamps, login history, and logout events
- Cookies and similar tracking technologies (see Section 9)
3.7 Communications Data
- Content of live chat conversations with ngd77 support agents
- Email correspondence sent to or received from ngd77 support
- Player feedback, complaint records, and dispute resolution correspondence
4How We Collect Your Data
ngd77 collects your personal data through the following means:
Directly From You
The majority of the personal data ngd77 holds about you is data that you provide directly when you register your account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to a promotional survey or competition.
Automatically Through Your Use of the Platform
When you visit ngd77.io or use our Services, we automatically collect certain technical data including your IP address, browser type, device information, and session data. This data is collected through server logs and first-party cookies placed on your device.
From Third-Party Payment Providers
When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Visa, Mastercard, or a Bangladeshi bank, we receive confirmation data from those payment providers, including transaction reference numbers, timestamps, and the amount transferred. We do not receive your full payment credentials (such as full card numbers or bKash PINs) through this process.
From Identity Verification Services
Where ngd77 uses a third-party KYC verification provider to assist with document checking, that provider may return a verified identity result and a risk score to ngd77. The underlying identity document remains stored securely and is not shared further.
5How We Use Your Data
ngd77 uses the personal data it collects about you for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Identity data, contact data, registration data |
| Age verification and KYC compliance | Identity verification (KYC) data, date of birth |
| Processing deposits and withdrawals | Financial and transaction data, contact data |
| Providing sports betting and casino services | Gaming and betting activity data, financial data |
| Responsible gaming monitoring | Gaming activity data, responsible gaming tool usage |
| Anti-money laundering (AML) compliance | Transaction data, KYC data, IP and device data |
| Fraud prevention and account security | Technical data, login history, transaction data |
| Customer support and dispute resolution | Communications data, account data, transaction data |
| Sending transactional notifications | Contact data (email, phone number) |
| Sending promotional communications (opt-in only) | Contact data, gaming preferences, location data |
| Platform analytics and improvement | Technical data, aggregated gaming activity data |
ngd77 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable law.
6Legal Basis for Processing
ngd77 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
- Performance of a Contract: Much of the processing ngd77 carries out is necessary to perform the contract between ngd77 and you — for example, processing your deposits and withdrawals, settling your bets, and managing your account.
- Legal Obligation: Certain processing activities are required by law, including KYC identity verification, AML transaction monitoring, responsible gaming record-keeping, and reporting obligations to competent authorities.
- Legitimate Interests: ngd77 processes some data on the basis of its legitimate interests, which include fraud prevention, platform security, improving the quality of the Services, and conducting internal analytics. Where we rely on legitimate interests, we have balanced those interests against your privacy rights and concluded that they are not overridden.
- Consent: Where ngd77 processes your data for marketing purposes (including sending promotional emails about bonuses, seasonal offers such as Eid or Pohela Boishakh promotions, and BPL or IPL cricket betting features), we rely on your explicit consent, which you provide at registration or through your account communication preferences. You may withdraw this consent at any time.
7Sharing Your Data
ngd77 does not sell your personal data. We share your personal data only in the limited circumstances described below, and only to the extent necessary for each purpose:
Game Suppliers and Technology Partners
To provide the casino and live betting Services, ngd77 shares limited technical data (such as session tokens and player identifiers) with licensed game suppliers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, and Spribe. These suppliers act as data processors on ngd77's behalf and are contractually bound to process data only as instructed by ngd77 and to maintain appropriate security standards.
Payment Service Providers
ngd77 shares the minimum data necessary with payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank) to facilitate deposits and withdrawals. These providers operate under their own privacy policies and regulatory frameworks, which you should review independently.
Identity Verification Providers
Where ngd77 uses a third-party identity verification service to conduct KYC checks, your identity documents and personal details may be shared with that provider for the purpose of verifying your identity. Such providers are bound by strict data processing agreements with ngd77.
Regulatory and Law Enforcement Authorities
ngd77 may disclose your personal data to government authorities, law enforcement agencies, or regulatory bodies where we are legally required to do so, including in connection with AML investigations, fraud investigations, or court orders. ngd77 will, where legally permitted to do so, notify you of any such disclosure.
Business Transfers
In the event that ngd77 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that result from it.
8Payment Data
ngd77 takes the security of financial data extremely seriously. The following specific rules apply to the handling of payment-related personal data on the ngd77 platform:
- ngd77 does not store full card numbers, CVV codes, or mobile banking PINs on its own servers. Payment authentication is handled directly by the relevant payment provider (bKash, Nagad, Rocket, Upay, Visa/Mastercard network).
- For card payments, ngd77 stores only the last four digits of the card number, the card type, and the expiry date, for the purpose of allowing you to identify your saved payment methods.
- For mobile wallet payments (bKash, Nagad, Rocket, Upay), ngd77 stores the wallet phone number and transaction reference only.
- All transaction records are encrypted at rest and in transit using industry-standard encryption.
- Payment data is retained for a minimum of 5 years following the last transaction, in compliance with AML record-keeping requirements.
- Access to payment data is strictly limited to authorised ngd77 finance and compliance personnel and is logged for audit purposes.
9Cookies & Tracking Technologies
ngd77 uses cookies and similar technologies on our website to enable the platform to function correctly, to remember your session and preferences, and to help us understand how the platform is used so that we can improve it. We do not use third-party advertising cookies or cross-site tracking technologies.
Types of Cookies Used by ngd77
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Required for the website to function — manages your login session, keeps your account secure, and enables core platform features. | Session / up to 24 hours |
| Functional / Preference | Remembers your language preference, display settings, and responsible gaming configuration between sessions. | Up to 30 days |
| Analytics | Collects aggregated, anonymised data about how players navigate the ngd77 platform, which pages are visited most frequently, and where technical errors occur. This data is used solely to improve the platform. | Up to 12 months |
| Security | Used for fraud detection, bot prevention, and anomalous login detection. Helps ngd77 identify suspicious activity on your account. | Session / up to 7 days |
Managing Cookies
You may control or disable cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent the ngd77 platform from functioning correctly and may prevent you from logging in or placing bets. Disabling analytics or functional cookies will not prevent you from using the platform but may result in a reduced personalised experience.
ngd77 does not deploy any third-party social media tracking pixels (such as Meta Pixel, Google Ads remarketing tags, or TikTok Pixel) on the ngd77 website.
10Data Retention
ngd77 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | 5 years after account closure | AML and responsible gaming compliance |
| KYC identity documents | 5 years after account closure | Legal and regulatory obligation |
| Transaction and payment records | 5 years after the date of transaction | AML record-keeping requirements |
| Betting and gaming history | 3 years after account closure | Dispute resolution and responsible gaming |
| Customer support correspondence | 3 years after the last communication | Dispute resolution and quality assurance |
| Marketing preferences and consent records | Until consent is withdrawn, then 1 year | Evidence of consent |
| Technical and device data (logs) | 12 months from collection | Security monitoring and fraud prevention |
| Cookie analytics data | 12 months from collection | Platform improvement |
At the end of the applicable retention period, ngd77 will securely delete or anonymise your personal data so that it can no longer be associated with your identity. Where anonymisation is not technically possible, the data will be destroyed using industry-standard secure deletion methods.
11Your Rights
As a player on the ngd77 platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and include your registered email address and username.
- Right of Access: You have the right to request a copy of the personal data that ngd77 holds about you. We will provide this information within 7 business days of verifying your identity.
- Right to Rectification: If any personal data that ngd77 holds about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
- Right to Erasure ("Right to be Forgotten"): You may request that ngd77 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected. Please note that ngd77 may be required to retain certain data by law (e.g., AML and KYC records), and in such cases full erasure may not be possible.
- Right to Restriction of Processing: You may request that ngd77 restrict the processing of your personal data in certain circumstances, such as while a dispute regarding the accuracy of the data is being resolved.
- Right to Data Portability: Where processing is based on your consent or a contract, you have the right to receive the personal data you have provided to ngd77 in a structured, commonly used, machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data where ngd77 relies on legitimate interests as the legal basis, including profiling for responsible gaming purposes. You may also opt out of marketing communications at any time through your account settings or by contacting support.
- Right to Withdraw Consent: Where ngd77 processes your data on the basis of consent (including marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
12Data Security
ngd77 implements a comprehensive set of technical and organisational security measures designed to protect your personal data from unauthorised access, loss, misuse, alteration, or destruction. These measures include:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and the ngd77 servers is protected using industry-standard SSL/TLS encryption. The ngd77 website operates exclusively over HTTPS.
- Encrypted Data Storage: All sensitive personal data, including KYC documents and payment records, is encrypted at rest using AES-256 encryption on ngd77's secure servers.
- Access Controls: Access to personal data is strictly limited on a need-to-know basis. ngd77 staff are granted access only to the data necessary to perform their specific job functions, and all data access is logged and audited.
- Two-Factor Authentication: ngd77 supports two-factor authentication (2FA) for player accounts and mandates it for all internal staff accounts that have access to player data systems.
- Regular Security Audits: ngd77 conducts regular internal and third-party security reviews of its platform infrastructure to identify and remediate vulnerabilities proactively.
- Incident Response: In the event of a data security incident that affects your personal data, ngd77 will notify affected players and relevant authorities within the timeframes required by applicable law.
While ngd77 takes every reasonable step to protect your personal data, no internet transmission or electronic storage system is completely secure. You also have a responsibility to keep your account credentials confidential and to notify ngd77 immediately if you suspect any unauthorised access to your account.
13Children & Minors
ngd77 strictly enforces its minimum age requirement of 21 years. The ngd77 Services are not directed at, marketed to, or intended for use by individuals under the age of 21. ngd77 does not knowingly collect, store, or process personal data relating to individuals under the age of 21.
As part of our KYC process, all registered players are required to verify that they are at least 21 years of age before their account is fully activated. Where ngd77 discovers or is notified that a registered player is under the age of 21, that player's account will be immediately suspended, all deposits returned, and all betting activity voided in accordance with ngd77's underage gambling policy.
If you are a parent or guardian and you believe that a minor has registered on ngd77, please contact us immediately at [email protected] so that we can take appropriate action without delay.
14Policy Updates
ngd77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform and Services. When we make material changes to this Privacy Policy, we will notify registered players by email to the address associated with their account, and we will update the "Last Revised" date at the top of this page.
We encourage you to review this Privacy Policy periodically so that you remain informed about how ngd77 protects your personal data. Your continued use of the ngd77 platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms.
Where a change to this Privacy Policy requires your fresh consent (for example, a new category of data processing that is not covered by your existing consent), ngd77 will seek that consent from you explicitly before the new processing begins. You will not be penalised for declining consent to a new processing activity, though certain features of the platform may not be available to you if they depend on that processing.
Previous versions of this Privacy Policy are archived and available upon request by contacting [email protected]. The version of this Privacy Policy in force at any given time is the version published at https://ngd77.io/privacy-policy.
15Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which ngd77 processes your personal data, please reach out to our Data Protection team using the details below. All communications should be in English to ensure they are handled promptly and accurately.
Email (plain text — not a link): [email protected]
Subject line: Data Protection Request
Response time: Within 7 business days
Operating hours: 24/7 (Bangladesh Standard Time, UTC+6)
When contacting us regarding a data rights request, please include the following information so that we can verify your identity and locate your records efficiently:
- Your full name as registered on your ngd77 account
- Your registered email address
- Your ngd77 username
- A brief description of your request or concern
ngd77 is committed to resolving all privacy-related concerns fairly, transparently, and without undue delay. If you are not satisfied with ngd77's response to your privacy concern, you have the right to escalate your complaint to the appropriate data protection authority in your jurisdiction.
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